Covesting Privacy and Cookies Notice

This privacy and cookies notice applies to the processing of personal data including information we collect and store via cookies, as explained below and references in this policy to “Covesting”, “we” “us” or “our” should be interpreted accordingly.

The types of information we process and where it comes from:

Information you've provided to us, including through our website or when you access our services through applications.

Information about our content, products and services you've ordered or enquired about, including call recordings as further described below.

Information provided to us by other organisations, such as address verification services, data brokers and credit reference agencies. This includes personal data that is publicly available.

Information, uploads, user generated content, and comments you make about or generate in accessing the products and services you use on our platform.

Information we collect, via cookies and related technology, from the devices you use to access and receive content, products and services, about your use of Covesting, and/or third party content, products and services. This includes information about your device, machine or browser which can be collected when cookies are turned off. For more information on cookies and how to manage them, please see the section on cookies.

IP address, MAC address, unique identification number, online identifier, browser information, location data port information, logical network address, and other similar identifying information required for your devices to communicate with websites and applications on the internet.

Technical information from the devices you use to receive our content, products and services, for example, the collection of diagnostic and traffic or location information. Note that devices and applications have their own privacy settings and notices under which they collect your information, so please check and manage your device and application settings.

Cookies notice

When you create or log in to an online account you agree to a cookie banner which provides a link to the Privacy and Cookies notice. Otherwise, by continuing to use our website, content, products or services, you agree to the use of cookies as described in this notice.

You should be aware that when you access or use our content, products and services, we may collect information from the devices you use to access/ receive Covesting content, products and services by using 'cookies'. We also collect such information from third party websites, mobile sites and from apps where we show our own adverts, using cookies and related ad technology.

If you'd like to learn how to manage these cookies and choose whether or not to receive information of different types, please see the section "Controlling My Cookies" below.

Controlling My Cookies

We respect your right to privacy and are therefore happy to provide you with tools to manage the cookies you receive from our services.

Some cookies are essential to the performance of our platform (you cannot opt out from these cookies if you wish to use our platform). Below you will find a list of some of the third-party cookies used by Covesting. For those users who would prefer not to receive non-essential cookies, we have provided an “opt out” option for you to select.

Your browser may also allow you to block the storage of cookies on your computer; please refer to your browser’s “Help” menu or website for more information. If you use our services without blocking cookies you are actually consenting to the cookies.

How long we keep your information

We retain your information in accordance with our data retention, deletion and security policies. These set out the criteria we use to determine how long we keep your information, what measures we put in place to keep your information safe and secure. When deciding what to retain, we consider what information we need to best provide you with products, goods and services, manage your relationship with us, meet our statutory obligations and meet our customers’ and previous customers reasonable expectations.

Complaints

If you wish to make a complaint about how we use your information, please contact our support team and we will do our best to help. If you're still unhappy, you can contact the Gibraltar Regulatory Authority via their website (http://www.gra.gi/).

Contacting Covesting

If you have any queries or comments about this privacy and cookies notice, please write an email to [email protected].

Changes to this notice

We will occasionally update our privacy and cookies notice. We will post a notice of any material changes on our website prior to implementing the changes, and, where appropriate, notify you using any of the contact details we hold for you for this purpose. This may include phone, SMS, e-mail, post or interactive social media. We encourage you to periodically review our notice to be informed of how we use your information.

This privacy and cookies notice was last updated 20st June 2018.

Contact

Questions, comments and requests regarding this cookie policy are welcomed and should be addressed to [email protected].

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